Refund policy



1. RETURN & REFUND POLICY

Wapsi ka Qaida:

Agar aap hamara product wapas karna chahte hain to:

  • Wapsi ka waqt: 7 din ke andar
  • Sharte: Product naya hona chahiye, bagair استعمال کے, original packing mein
  • Refund: 3-5 working days mein account mein wapas ho jayega
  • Shipping cost: Customer ki taraf se

2. SHIPPING POLICY

Bhejne ka Qaida:

  • Delivery ka waqt: 3-7 working days (Karachi/Lahore mein jaldi)
  • Shipping ka خرچ: Orders par depend karta hai
  • Tracking: Order karne ke baad SMS aur email pe track kri ja skta hai
  • Liability: Agar package damaged aaye to 24 hours mein report karen

3. TERMS OF SERVICE

Istemaal ke Niyam:

  • Yeh website صرف legal مقصد ke liye hai
  • 18 saal se kam umar wale log purchase nahin kar sakte
  • Hum privacy aur security ko seriously lete hain
  • Unauthorized access se baaz rahein

4. PRIVACY POLICY

Aapke Information ka Suraksha:

  • Aapka naam, phone, address محفوظ رکھا جاتا ہے
  • Payment information third party gateway se secure hota hai
  • Hum spam nahin bhejtey, sirf orders ke updates
  • Information kabhi share nahin karte (bina permission)

5. CANCELLATION POLICY

Order Cancel Karne ke Niyam:

  • Dispatch se pehle: Bilkul cancel kar sakte hain
  • Dispatch ke baad: Return policy follow karni padegi
  • Refund: Cancel ke 2-3 din mein wapas ho jayega

6. PAYMENT POLICY

Raqam دینے کی شرائط:

  • JazzCash, Easypaisa, Bank Transfer qabool hain
  • Credit Card secure gateway se
  • Refunds sirf original payment method mein
  • Duplicate billing nahin hogi